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Tuesday, March 15 • 4:15pm - 6:15pm

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Join the ITSM SIG to discuss all things Service Management.

avatar for Edward Gray

Edward Gray

Co-Manager, IT Support Services, UMW
Edward is currently a Systems Integration and Support Specialist at the University of Mary Washington. He has served in IT at UMW for over 20 years. He holds a number of certifications, including CompTIA, Microsoft, ITIL, Prince2, HDI, VeriSM, and Lean IT. He is a member of several... Read More →
avatar for Mike Mehling

Mike Mehling

Application Manager, JMU
Ten years of Higher Ed IT experience at James Madison University.  Mike implemented and managed JMU's IT Service Management software, as well as Adobe Sign, and our Enterprise Content Management software, OnBase.  Mike is ITIL4 certified and a Prosci® Certified Change Practitioner... Read More →

Tuesday March 15, 2022 4:15pm - 6:15pm EDT
Holley IV