ACCS-VA 2022 has ended

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ACCS-VA 2022

Barbara Robinson

VCU Technology Services
IT Support Center

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Barbara Robinson is a VCU IT Support Center Call CenterLead and supervises part-time staff. In addition to supervising, Barbara also is a key member of the IT Support Center team. Barbara has been with VCU for over 42 years, and has worked in Technology Services with all its reorganizations throughout her career..

2:30pm EDT

Knowledge Management SIG Holley I/IIJimmy Buckingham

8:00am EDT

Breakfast Portsmouth I-IV

9:00am EDT

Next week, we're going virtual... Then what? Holley IVJeremy Parker

10:00am EDT

Vendor Networking Portsmouth V-VIII

10:30am EDT

Keynote: Brad Barton Sponsored by IPDS Portsmouth I-IV

11:30am EDT

Lunch Portsmouth I-IV

1:00pm EDT

Service Desk SIG Holley I/IIScottie Wylie

2:30pm EDT

BoF for Knowledge and Content Management Holley I/IIAmanda Cooper • Jimmy Buckingham • Jan Dougherty

4:00pm EDT

Innovative Covid Solutions Holley IVJosh Causin • Tracy Smith • Scottie Wylie

5:00pm EDT

Welcome Back to ACCS-VA Reception Sponsored by Dell and VMWare, Hosted by the ACCS-VA Board Portsmouth I-IV

8:00am EDT

Breakfast Portsmouth I-IV

9:00am EDT

Improving Service Operations by Enabling New Technology Holley IVJoyce Landreth • Shannon Phillips • Ian Heflin

10:30am EDT

Keynote: Scott Augenbaum Sponsored by ePlus & NetApp Portsmouth I-IV

11:30am EDT

Lunch Portsmouth I-IV

11:45am EDT

Vendor Networking/Dessert Portsmouth V-VIII

2:30pm EDT

Bridging the divide - how to bring silos together AmphitheaterWarren Mays

5:00pm EDT

St. Patrick’s Day ACCS-VA Celebration - Sponsored by Cisco & SyCom and Hosted by the ACCS-VA Board Portsmouth I-IV

8:00am EDT

Breakfast Portsmouth I-IV

9:00am EDT

Knowledge Centered Service: A Primer MadisonSam Keeler • Will Conn

11:15am EDT

Lunch and Prizes! Portsmouth I-VIII