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ACCS-VA 2022 has ended
AC

Amanda Cooper

Virginia Tech
Knowledgebase Manager
USA
Website4help.vt.edu
Knowledgebase manager of 370+ public articles at Virginia Tech for 8+ years; also assist with Virginia Tech's service catalog
Tuesday, March 15
 

2:30pm EDT

Knowledge Management SIG Holley I/IIJimmy Buckingham

4:15pm EDT

ITSM SIG Holley IVEdward Gray • Mike Mehling
 
Wednesday, March 16
 

8:00am EDT

Breakfast Portsmouth I-IV

9:00am EDT

Revamp isn't just Tetris Holley V-VIIMichael Morrison • Sheridan Jones • Chuck Renninger • David Tod

10:00am EDT

Vendor Networking Portsmouth V-VIII

11:30am EDT

Lunch Portsmouth I-IV

11:45am EDT

Vendor Networking/Dessert Portsmouth V-VIII

1:00pm EDT

Service Desk SIG Holley I/IIScottie Wylie

2:00pm EDT

Vendor Networking Portsmouth V-VIII

2:30pm EDT

BoF for Knowledge and Content Management Holley I/IIAmanda Cooper • Jimmy Buckingham • Jan Dougherty

4:00pm EDT

Old Dominion's Records Management Assessment - Where Are We in Electronic Records? AmphitheaterG. Mark Walsh
 
Thursday, March 17
 

8:00am EDT

Breakfast Portsmouth I-IV

9:00am EDT

Introduction to Disability and Digital Accessibility JeffersonBeth Ann Dickie • Valerie Schoolcraft

10:00am EDT

Vendor Networking Portsmouth V-VIII

11:30am EDT

Lunch Portsmouth I-IV

1:00pm EDT

Captioning: Are Automatic Captioning Services Finally the Holy Grail? JeffersonLori Kressin

2:30pm EDT

Bridging the divide - how to bring silos together AmphitheaterWarren Mays
 
Friday, March 18
 

8:00am EDT

Breakfast Portsmouth I-IV

9:00am EDT

Knowledge Centered Service: A Primer MadisonSam Keeler • Will Conn

11:15am EDT

Lunch and Prizes! Portsmouth I-VIII